ANSWERS(S)

-----Original Message-----
From: David Hosking
Sent: Monday, 28 November 2005 10:47
To: CC
Subject: Re: questions on excema RE: (Our Ref 0511-4xx)
Hi C,

We have had quite a bit of experience with using our lavender balm in hot countries and with people with sweating pores. The balm seems to be very effective, and up to date I have had no problems. There is no possibility of long term effects as the product is totally safe.

MILIARIA

However there is a skin problem called miliaria which is where the skin develops a prickly heat rash with lots of tiny pimple-like dots with clear fluid filled heads caused by blocked sweat glands. It looks bad but is not a serious problem and easily treated.
(Don't confuse it with the disease Malaria of course.)

I have attached a picture of [miliaria] it for you.

This is a very bad case of miliaria. This problem occurs due to blocked sweat glands. Frequent application of the lavender balm to a case like this could cause it to get worse.

Applying the lavender balm just once or twice a day in such a case would be fine. I have attached the picture so you can check if there is any sign of [your infant girl] having any patches like this. You can have eczema & miliaria at the same time. If she does, dress her in very light cotton clothes to allow her skin to breathe. If you think she may have miliaria just apply the lavender balm twice a day to those areas.

CRACK in EAR or EAR LOBE

As for the crack in her ear, I assume it is at the bottom of her ear in the area where the ear lobe meets her face. If this is the case our stronger Psorexederm cream should be applied 3 times a day to the crack. It is a white zinc based cream with the antiseptic and anti-inflammatory ingredient coal tar and also healing Vitamin A & D . It is thick and a very pale yellow/white colour, very similar to the nappy rash cream so to apply it without mess simply dab it onto the crack and it will melt in contact with her skin, use a soft cloth to gently remove any excess so it won't soil her clothing. If she pulls her ear then licks her fingers the cream is not harmful. That should heal the creak in about 2 weeks

The Psorexederm Cream can be used for eczema on her body at night in areas that she scratches as it has a good anti-itch effect. Then use the Lavender face & body balm during the day.

Psorexederm can also be used under the chin but should not be applied to the whole face mainly because it is too messy but also because it can be a bit drying to the facial skin.

I think using the psorexederm cream sparingly at night and the lavender balm during the day should improve the eczema a lot.

I hope that helps, if you need further advice please contact me.
Kind Regards,
David Hosking.

---

QUESTION(S)

-----Original Message-----
From: CC [ @innaworks.com]
Sent: Friday, 25 November 2005 6:59
Subject: RE: (Our Ref 0511-4xx) RE: Online Order - Hosking's Pharmacy -
Hi,

Lavender Balm and the Nappy Rash Cream received with thanks.

I do have a few queries relating to the Lavender Balm:

[My Baby girl] is still having Baby Ezcema all over her face and body even after we have finished using the 500g cream in the space of two months. I think it would have been worse without the balm. :)
Do you have any more suggestions as to how we could manage her ezcema better? She does have some bad days at times.

David, I also have another question. What effect does the Lavender Balm has on sweating pores especially I have been applying the balm to [my baby daughter] on every nappy change/every feed where possible. I like to be informed if there will be any long term effect.

She also have a bit of cracked ears (quite a big one) which I have tried to help her heal by using the balm but it is not getting any better. She scratches her head and pulls her ears when she is irritated or sleepy. I have tried putting socks on her hands and applying Lavender Balm on every feed. There is still no signs of improvement. This has been the case for weeks. What can I do?

As with the Nappy Rash Cream, it is fantastic. We use it on every nappy change.

We will probably be using the Lavender Balm and the Nappy Rash Cream for a longgggg longgggg time. Do you give any discount for loyalty?
Would appreciate your help and response.
Thanks C

---